Author |
Message |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/ 2 X uzz31 92' s
Posts: 2816 Reg: 07-2005
| Guys sorry about the hold up I have given my jig to another guy to make the dump pipes for me seeing how the dump pipes take a lot of time to make and i have been snowed under with other things to do. ANY WAY; I have given the manufacturer the OK to make 5 sets for now; So please put your name down if you require a set If it turns out that more than 5 sets are required then i will have to let him know before the end of the week Price will remain the same as before $580 plus shipping A deposit of $350 is required as you order Cheers Lew |
Daniel Burns
Tinkerer SA TT
Posts: 64 Reg: 07-2005
| Lew, I know that you had someone recently who made a trial set of dumps with your jig and sent them to you to check out. If this is the same guy does that mean that his trial set made the grade and are on a par with the Marlew ones? And is the expected delivery date soon? If so then I'm in for a set. Please let me know the bank details for the deposit and. |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/ 2 X uzz31 92' s
Posts: 2819 Reg: 07-2005
| Daniel Yes mate i fitted the trial ones up early last week before i did a single conversion for someone and thay will fit nicely I just worded the make up a little today on what i expect and he was fine with that. I told him i would call by the end of the week to find out how he is going with the first 5 sets I will ask him then to see if we can send them out as thay are made so i don't have to wait for a complete set of 5 then send them out. Mate i will email you tomorrow with bank details cheers Lew |
Hakan Pasha
Tinkerer victoria JZZ30 TT
Posts: 25 Reg: 05-2008
| Lew, Put me down for a set as well. Email me the bank details for the deposit. Any idea what the delivery cost would be to Melbourne and approximately how long it will take to complete the dumps? |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/ 2 X uzz31 92' s
Posts: 2826 Reg: 07-2005
| OK guys so here is the list so far If any body wants a set just add to the list and i will PM you shipping will be $50 along the east coast and around $60 to Adelaide, WA I don't know possibly $80 (could be less) 1/ Daniel 2/ Hakan |
Max Rockatanski
Tinkerer BadenWuerttemberg Soarer TT
Posts: 33 Reg: 09-2007
| Me on the list pm paypal if possible, if not international bank account - thanks from europe! 1/ Daniel 2/ Hakan 3/ Max |
Daniel Burns
Tinkerer SA TT
Posts: 65 Reg: 07-2005
| Lew...please PM me your account details if this is happening soon |
Mike Dobkin
Newbie Essex Soarer TT
Posts: 1 Reg: 10-2008
| Lew, any chance of a quote for shipping one to the UK? If its not too bad I'm up for one Hello everybody - I've been a lurker for some time but this is my first post [waving] |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/ 2 X uzz31 92' s
Posts: 2872 Reg: 07-2005
| So is this the list so far???? 1/ Daniel 2/ Hakan 3/ Max 4/ Mike I have just got off the Phone from the supplier and he will have them here in my workshop Friday. There will be 1 Set left over I did get 5 sets made. |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/ 2 X uzz31 92' s
Posts: 2873 Reg: 07-2005
| 1/ Daniel 2/ Hakan 3/ Max 4/ Mike 5/ Aung |
Mike Dobkin
Newbie Essex Soarer TT
Posts: 2 Reg: 10-2008
| Oooooh I can't wait to fit this now - I've got a high flow cat to go on at the same time so it should make quite a difference. Lew, you should now be knee deep in Paypal |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/
Posts: 2885 Reg: 07-2005
| Dump pipes are finished and i am picking them up this afternoon. Daniel and Mike Both of your sets have been paid for and will be sent tomorrow Daniel do you want yours sent straight to ATS? the other 3 guys I have sent Mp's to last week and have had no response so i take it you are not interested any more??????????????? If that is the case then do the correct thing and let me know so i can on sell the other 3 sets to guys that do want them. cheers Lew |
Daniel Burns
Tinkerer SA TT
Posts: 66 Reg: 07-2005
| Lew, straight to ATS is fine thanks. |
Mike Dobkin
Newbie Essex Soarer TT
Posts: 3 Reg: 10-2008
| Did they get sent Lew? Any idea how long post takes from Oz to UK? (just so that I can warn my local spanner monkey that he's going to get his hands dirty soon) Also, have you got any pics? |
Daniel Burns
Tinkerer SA TT
Posts: 70 Reg: 07-2005
| Lew, Any chance that they will arrive before Christmas? Bill at ATS is keen to look them over and fit them. |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/
Posts: 2936 Reg: 07-2005
| Daniel; O2 sensor plates were put in the wrong spot I have had to wait for the correct plates to be made I Am welding them on today. and sending them out this afternoon. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 7 Reg: 10-2008
| I was beginning to wonder when you didn't answer my post a week ago Lew. Does this mean the pipes will be patched up now to cover up the error or are you remaking new ones? |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/
Posts: 2937 Reg: 07-2005
| Mike Just had to get new plates made I have welded yours a daniels ones on all ready and both are leaving in about an hours time |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 13 Reg: 10-2008
| Lew, have you got a tracking number by any chance? |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/
Posts: 2946 Reg: 07-2005
| Mike thay did say 1-2 weeks mate and sorry i didn't get to send it till late last week thay have left. |
Peter Scott
Tinkerer qld UZZ31 Limited V8
Posts: 57 Reg: 08-2008
| Hey Lew, do the soarer dump pipes fit the V8 celsior i have a mate who would like a set.are they $580. How much to post to gympie 4570 QLD. Thanks. Cheers Pete. |
Ben Socratous
Goo Roo SA I am the fibreglass/kevlar/carbonfibre king!
Posts: 1924 Reg: 07-2005
| Peter, pump pipes are for a turbo car mate. The bloke you are talking about would be after headers/extractors. |
Ashley Brough
Newbie WA jzx90 TT
Posts: 2 Reg: 11-2008
| Hey lew if you have any dumps to suit stock turbos avail i am very very serious about purchasing a set! let me know asap, also a mate wants to know if they will fit his jzx90 chaser(1jz) without too much modification..? cheers |
Brett Harrison
TryHard QLD JZZ30
Posts: 210 Reg: 09-2005
| Yeah but Peter is talking about the special dumps Lew makes for V8's. Anyway what is a pump pipe? |
Nathan O'connor
TryHard qld T & TT
Posts: 103 Reg: 02-2006
|
one of these maybe???? |
Lew Radbourn
Trader Queensland / Gold coast jzs147 93 TT / uzz30 93'/
Posts: 2950 Reg: 07-2005
| Ash; PM sent mate just need your post code for shipping price I have 2 sets left and sorry mate thay won't fit the jzx90 thay need the twin pipes to be over each other not side by side like the soarers |
Daniel Burns
Tinkerer SA TT
Posts: 72 Reg: 07-2005
| Lew not impressed with the dump pipes as delivered. Bill at ATS in Adelaide had to fit two additional 10mm flanges to the dumps to get them to span between the turbos and had to cut one of the pipes and put in a sleeve so that he could get some 'give' so that the angle of the bottom flange would match the exhaust. Then the lower part of the dumps was 25mm short which required extra flanges and the bracket to the gearbox doesn't fit. Not even close to 'bolt straight on'. Pity about the extra time and money it took to make the dumps useable. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 41 Reg: 10-2008
| Hmmm similar story here I'm afraid - except my flanges had to be cut off and rewelded to make them fit the turbos. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 42 Reg: 10-2008
| Lew, Please check your emails - I need to know what is happening so some communication would be appreciated. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 68 Reg: 10-2008
| Lew, please let me know what is happening mate - I really need to sort it out now. |
Andrew Meiers
DieHard Victoria TT
Posts: 991 Reg: 07-2005
| I fitted Lews dump pipes last night. I had an aftermarket 3" pipe so i had to cut that off at the cat, it wasn't flanged. A short loud drive to the exhaust shop and $70 later, flanged before the cat and flanged to meet the dump pipes . SWEET! Dumps bolted up to the turbos fine. No issues . I used 25mm M8 x 1.25 high tensile bolts and spring washers. All up $8 for bolts and i suppose 5 hours, as one bolt snapped off in the front turbo when i was removing the y piece. To me the car feels better. Not worried about the dyno. I did that on the previous turbo with Lews pipes, picked up 10kw. |
James Harris
Goo Roo QLD XTR T-66 Turbo
Posts: 2354 Reg: 07-2005
| huh? So your pipes fitted fine then? I wonder why these other lads are having issues with their pipes. I spose that is what happens when a legend of dump making gives his jig/plans/info to another person. PROBLEMS. I have no doubt Lew will address this problem as soon as he has packed up his old workshop. What a nightmare hey? *i had some of lew's best dumps a while ago (with the seperate wastegate bit). My NEW exhaust (had a Jap spec cat back at the time) and a dyno tune with SAFC raised my power 36RWKW. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 76 Reg: 10-2008
|
James Harris wrote on Saturday, January 17, 2009 - 05:21 pm:I have no doubt Lew will address this problem as soon as he has packed up his old workshop. What a nightmare hey?
Has he gone on holiday or something? I have been trying to contact him for ages now with no response. Unlike Andrew, my experience (among others) was a complete nightmare and 3 months from my order I am still waiting to see what he is going to do about it. |
James Harris
Goo Roo QLD XTR T-66 Turbo
Posts: 2359 Reg: 07-2005
|
Mike Dobkin wrote on Saturday, January 17, 2009 - 08:24 pm:Has he gone on holiday or something?
Nah mate, he planned on closing his workshop a while ago but was flooded with heaps of "last minute" jobs cos people didnt want some random chump working on their car. Anyways so he finally shut up shop in December but has been packing everything up and ALSO moved house up to Brisbane so needless to say he has been a very busy camper lately. I agree with Trent, im sure he will sort it all out. OH and Lew is pretty bad with emails (haha) so i just call him. BUT you are in another country.. so... ... ... ... thats all i got. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 77 Reg: 10-2008
| Ahh that explains it - Thanks for the feedback guys. I was beginning to think I was just being ignored but I notice he hasn't logged in here since Jan 10th so I guess he is still in the process of moving. It's a shame he can't just let me know what is happenning though - very easy to get the wrong idea when someone seems to dissappear with your cash. Would someone in your hemisphere mind giving him a quick call to remind him to check his emails? Pretty please? |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 81 Reg: 10-2008
| Tum de tum ........ still waiting to hear from Lew Has anyone managed to contact him yet? |
Rob Andreacchio
Goo Roo Victoria I've sprouted horns!
Posts: 3216 Reg: 01-2005
| I had lunch with Lew a few days ago... He is going to be managing a workshop in Brisbane as of Monday.... and will be working on soarers and any other cars brought in there... but not sure if he will be fabricating... |
Daniel Burns
Tinkerer SA TT
Posts: 90 Reg: 07-2005
| Hey guys, its nice to hear about 'good old Lew' but in the meantime there's a guy in the UK who bought a set of dumps from Lew which didn't come close to fitting and Lew's left him hanging, despite saying he would sort it out. Mike Dobkin bought the dumps via this site so there should be some sympathy for him. |
Hakan Pasha
Tinkerer victoria JZZ30 TT
Posts: 65 Reg: 05-2008
| What exactly is the problem and who else has had problems with this set of dumps? I also purchased a set but haven't gotten around to putting it in yet... Maybe I will encounter the same problem and wonder what will be done about it... |
Daniel Burns
Tinkerer SA TT
Posts: 91 Reg: 07-2005
| Hakan, I think you purchased dumps in the same lot as Mike and me in Nov last year, so you will probably have the same problems as I listed further up this thread "Bill at ATS in Adelaide had to fit two additional 10mm flanges to the dumps to get them to span between the turbos and had to cut one of the pipes and put in a sleeve so that he could get some 'give' so that the angle of the bottom flange would match the exhaust. Then the lower part of the dumps was 25mm short which required extra flanges and the bracket to the gearbox doesn't fit." I've written it off as a bad experience but Lew told Mike he would sort it out for him and then hasn't contacted him for many weeks. I know Lew has a lot friends on this forum, particularly in Qld, but he's not doing the right thing here. |
Mike Dobkin
Tinkerer Essex Soarer TT
Posts: 83 Reg: 10-2008
| Thanks for the voice of support Daniel I appreciate that Lew is a valued forum member and while I am not normally one to ‘name and shame’ I think I have waited long enough and that I am justified in letting everyone here know the situation surrounding my purchase from Lew. I purchased a set of these dump pipes directly from Lew back in October. After a few promises that they were being / had been sent I eventually got them late November (can't remember the exact date now) I was shocked to find that the workmanship was very shoddy - pigeon-sh1t welds and mig wire spikes all over the place, and a wrongly located (but blanked off) O2 boss (of which I voiced my concerns about before I received it). I emailed Lew who did not respond at all. I therefore sent the dump pipe to my local TIG welder who tidied up the naff welds for me at the cost of £30. After a repaint in VHT black I took them along to my mechanic who was booked to do the work. I soon got a call from him to come and have a look at a problem that he had encountered with the dump pipe - it simply didn't fit ..... nowhere near! The turbo flange faces were roughly 12-15mm too far apart and not parallel, the exit flange was twisted, making it impossible to fit without extensive modification. After a LOT of messing about and considerable expense (labour time mainly) we managed to get the thing fitted but to be honest I was not happy with the finished job and wanted to rip it back out again - but that was going to cost me even more money so I decided to cut my losses and keep it on the car and get at least some use from my (very expensive) investment. When I informed Lew of the problem he admitted that his contractor had messed up the batch and told me that he would get the them to pay for the extra work caused by their shoddy work. I emailed an invoice to him and except for an initial shock reaction to the invoice he went very quiet from then until now. At one stage (before Christmas) he did say that he had not heard from his contractor and didn't expect to until the New Year. We are now into February and I still haven't heard from Lew despite several emails and a Paypal invoice reminder and I am now out of ideas. I also notice that he hasn’t logged into the forum since Jan 10th. I think it is fair to say that Lew should be held responsible for the defective product that he sold me (and others I believe)and while I understand that he was closing his workshop and/or moving house I do not regard this for a valid reason for ignoring his responsibility as a supplier of defective goods. If he had at least kept me informed about my promised reimbursement, I would not dream of taking this matter to a public forum – but I have no choice now. I am still waiting for some kind of contact from Lew and I regret to say that my only remaining option is to take legal action to recover my costs incurred – if he were ‘down the road’ from me I would simply visit him and discuss it with him directly but as he is on the other side of the world I have no alternative. If anyone can suggest alternative action I am all ears. |
Hakan Pasha
Tinkerer victoria JZZ30 TT
Posts: 66 Reg: 05-2008
| As far as I know there are 5 people that bought this particular set of dump pipes, with only 2 openly voicing their concerns on the design of the dump pipes. Could it be that only Daniel and Mike have had problems with theirs? What about the other people that have purchased this set from Lew, what is their experience with it? We have to keep in mind that Lew's been making these for a long time. I believe this is the first time the jobs been sourced out... Going by what other people in the forum and those that have had dealings with Lew say, he will sort it out... but it is business at the end of the day and someone has to take responsibility. At this stage I'm assuming mine are problematic also and since I haven't done anything to it I can return it and get a full refund. |
Rob Andreacchio
Goo Roo Victoria I've sprouted horns!
Posts: 3220 Reg: 01-2005
|
Mike Dobkin wrote on Tuesday, February 03, 2009 - 12:28 am:except for an initial shock reaction to the invoice
I must admit though, I nearly fell off my chair when i heard it was over 300 pounds to rectify them.... |
Jesse Swallow
Tinkerer W.A v8 and tt
Posts: 51 Reg: 01-2008
|
Rob Andreacchio wrote on Tuesday, February 03, 2009 - 09:57 am:When I informed Lew of the problem he admitted that his contractor had messed up the batch and told me that he would get the them to pay for the extra work caused by their shoddy work.
was this in writing?? lew should of really sorted this out by now....its been going on for months, yes he might be busy or not have the internet but thats just not good enough anymore, its been too long for him not to have 10mins to reply to an email. since others still seem to have contact with him, maybe you can ask on behalf of mike, im sure if you were in mike's position you would want the same. hopefully it gets all sorted out and soon!! |
Rob Andreacchio
Goo Roo Victoria I've sprouted horns!
Posts: 3222 Reg: 01-2005
|
Jesse Swallow wrote on Friday, February 06, 2009 - 05:01 am: Rob Andreacchio wrote on Tuesday, February 03, 2009 - 09:57 am: When I informed Lew of the problem he admitted that his contractor had messed up the batch and told me that he would get the them to pay for the extra work caused by their shoddy work.
I never said this... please do not misquote me! |
Jesse Swallow
Tinkerer W.A v8 and tt
Posts: 53 Reg: 01-2008
| don't know how that happened, that certain piece of writing was indeed from Mike Dobkin, not you i can't edit my post now. hope it cleared things up. |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 119 Reg: 10-2008
| Just a note to say that despite asking for people to contact Lew on my behalf, here we are in late March and still no word from him and I am now of the opinion that I have been well and truly shafted on this deal. With no forwarding address it is rather difficult to persue him on a legal path so if someone could PM me any information regarding his whereabouts I would very much appreciate it. It just goes to show that even the most well known and respected forum members can change character and take the money and run - at least that is how I see the situation anyway. Needless to say, I strongly advise everyone to avoid doing any kind of business with Lew Radbourne in the future. |
Daniel Clarke
Goo Roo NSW TT 2.5L 6 cylinder
Posts: 4782 Reg: 03-2006
| Mike, Lew closed his business down and i think is now working somewhere else in the Gold Coast, im unsure of the place. Someone else may know ??? |
Bobby Green
TryHard QLD TT
Posts: 221 Reg: 09-2005
| Before he shut he told me he was moving up North a bit to a new house. That was in December though. |
David Tra
DieHard qld TT
Posts: 631 Reg: 11-2007
| Lew is working at all state imports in geebung. He lives in redbank plains. How do I know? I went to his place in december lol |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 121 Reg: 10-2008
| Thanks guys. David, did you remind him that I was still waiting for his promised refund / compensation? I would appreciate his address so that I can contact hime directly rather than call his place of work. |
David Tra
DieHard qld TT
Posts: 632 Reg: 11-2007
| I completely forgot Mike. Your welcomed to call his workplace as i did. |
Hakan Pasha
Tinkerer victoria TT
Posts: 98 Reg: 05-2008
| Mike, keep us updated in your progress with the refund/compensation. I certainly don't want to go through what you went through. |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 122 Reg: 10-2008
| Having taken legal advice now, it is probably not worth pursuing him as it will probably cost me more than the compensation I am seeking. If he was in the same country then things would be different - unfortunately we are on opposite sides of the world and that makes a big difference. Lew Radbourn now has the dubious honour of being the only forum member to rip me off in over 10 years of deals in various clubs - well done Lew, I hope you spent my money wisely. So much for 'good old Lew' as a lot of you guys have been reassuring me - it just goes to show that sometimes, even trusted club members can go bad. My advice? Avoid him like the plaque - he is obviously NOT a man of his word. |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 125 Reg: 10-2008
| I finally got in contact with him and after bleating about me voiding any warranty that I MAY have had by fixing his shoddy workmanship he finally said .... ------------------------------------------------- "Also you bought the pipes from me when I had a business My business has now shut down and is no longer operating So there is nothing I can or are willing to do" ------------------------------------------------ Way to go Lew - some businessman eh? I just hope you give a better standard of customer service with your new employer or you won't last five minutes in the real world. Good old Lew? Good old conman - that's my opinion! |
Peter Nitschke
Junk Filterer South Australia UZZ30 UZZ31
Posts: 10477 Reg: 11-2004
| Shutting down a business doesn't absolve it from responsibility. As you said, it might not be cost effective to chase it, but if there are a couple of people still in the same boat, then it might be worth while. As far as I know, it wasn't a Pty Ltd. so the owner is responsible for all the business responsibilities regardless of whether he thinks it's shut down or not, and regardless of whether the business has any money or not. Unless it was a registered company, then effectively a small business is "Owner" trading as "Business", so the "Owner" is totally responsible. For a few years. |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 131 Reg: 10-2008
| I totally agree with you Peter. Most honourable people wouldn't turn their back on their responsibilities but it seems that Mr R is simply not an honourable person - and a bit stupid too judging from his comments. If there are any other people that have been ripped off by him then perhaps we can pool our resources and take the matter further - please contact me if you can help. Meanwhile he can be contacted directly here: All State Auto Imports 40 Delta Street Geebung QLD 4034 Ph: (61)07 32655966 www.allautos.com.au info@allautos.com.au Happy to help ;-) |
Peter Howden
TryHard WA TT
Posts: 225 Reg: 01-2008
| Mike, I understand your frustration but be careful on what you say about another person and quote them on what they may have said and put it in print. If you have seeked legal advice to recover your losses, maybe also check on slander/defamation. Just a friendly comment. Thanks |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 134 Reg: 10-2008
| No problem there Peter - I have merely quoted from his email that he sent to me so it is not slander or deformation but purely factual. As for publishing his address, I am sure he would want everyone to know where he moved to, being the fine upstanding businessman that he is and all ;-) Now if I was to say what I REALLY think of him then that would be deformation of the highest order |
Lew Radbourn
Goo Roo Queensland / Goodna jzs147 93 TT / uzz30 93'/
Posts: 3027 Reg: 07-2005
| Well isn't this a fine mess and miss represented Crap Mike Just one thing if you are going to put stuff on a forum EXPLAIN the full story 1; Yes there was a problem with your set of dump pipes....I do admit that. 2; one email i sent to you was do not cut any pipes so i can work out what went wrong 3; you did send me pics of the pipes and how thay didn't fit. 4; i sent you an email back telling you to not "cut any thing" 5; you returned the email stating you all ready have as you car was off the road and needed to be running. 6; i stated i would contact the maker of the dump pipes to see what we can do about replacing or compensation. 7; i did contact the maker. 8; then you sent me a bill for 340 odd Pounds to have them repaired . 9; i told the maker this and he hit the roof 10; we both went over the emails that you and i sent to each other 11; and the decision was make that because you modified the pipes before i could tell you how to do it you had taken the job on your own back to make them fit. 12; the pipes would have only needed one pipe to be lenghtened about 10mm to make them fit it did not need to be totaly rebuilt the make would have been happy to pay for this 10mm section to be repaired.as that would have only taken a couple of hours at the most and not cost 340 odd pounds for 340 pounds is how much in Aud $700 now why would i have allowed you to mod them in the first place if i had known the you were will to spend that kind of money I would have sent you another set and i would have made them seeing you only payed $550 AUD plus shipping. I have spoken to a lot of other business people about this as well and that have all stated thay seeing how you modified the pipes before i could tell you what to do it fall back on you... Look at it this way If you buy a new TV and the remote is stuffed 1; do you take the remote back to the dealer. OR 2; do you send it to another shop have it repaired and send the dealer a massive bill???????? Another thing as well I do not think my employer would like his address plasted all over the forums in this manner either I am asking you politly to remove it Pete.N get the full story before jumping in and you can't get money out of a bankrupt business mate so that blows your 2 year theory out the window |
Michael Keen
Goo Roo nsw Soarer TT
Posts: 1681 Reg: 10-2007
| if lew told you not to cut/mod them and you did, well i sorry but it is back on you.. just like a auto box i just sold. the bloke opended it up, then complained it slipped. how do i know what he did inside it? so i told him to jam it. same goes here, lew told you not to cut it and you did. so i would tell you to jam it as well.. |
Peter Nitschke
Junk Filterer South Australia UZZ30 UZZ31
Posts: 10490 Reg: 11-2004
| Lew, I made no comment on the dumps only about business responsibilities. Unless your business is a Pty Ltd, then it's an extension of yourself, and only personal bankruptcy will remove any of it's responsibilities. A private business or partnership doesn't have the option of going bankrupt, so the owners have no protection from taking responsibility. That's just how it works, not a comment on what you are or are not doing. And I didn't say anything about 2 years. |
Lew Radbourn
Goo Roo Queensland / Goodna jzs147 93 TT / uzz30 93'/
Posts: 3028 Reg: 07-2005
| For a few years. Sorry Pete i should have said a FEW YEARS not 2 years. Any way is it possible to delete All state from this conversation as my employer may not like his business being placed in this conversation as it has zero nothing to do with him. Thanks Lew |
Hakan Pasha
Tinkerer victoria TT
Posts: 100 Reg: 05-2008
| Lew, as it stands, 2 of the 5 dump pipes made in this batch have been 'unsuitable' to put it kindly (going by the customer descriptions). Did you sell all 5 dump pipes? Do all 5 dump pipes have this design/workmanship fault or are likely to have it? Have any of the other customers of this batch complained? If no modifications have been done on the dump pipes how will the customer be compensated? I don't exactly know the details of the conversations you had with Mike, but you must understand from his point of view that, if his car was off the road until the dump pipes were installed and he lives on the other side of the world, he probably didn't have time to contact you, wait for confirmation to return the dump pipes, post the dump pipes (paying a cost to post something faulty to get repaired is a put off in itself), wait for it to be modified by you, wait a little while longer for it to be posted back then wait some more for it to be installed. He probably just had to get his car back on the road, especially if he's relying on his Soarer to get to and from work, that's lost wages, which may have ended up costing more than 300 pounds if he decided to take legal action. Also take into account legal costs if you had lost the case. Again, I don't know the full story and I'm not blaming anyone so don't go attacking or abusing me. Just wanting to shed some light on the other side. |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 135 Reg: 10-2008
| Lew, So at last I get your attention – it is a shame you didn’t respond to any of my emails and PMs for the last 3 months or maybe I wouldn’t have resorted to such measures. You see when someone appears to ignore all attempts to contact him, moves to another address without informing anyone and also doesn’t complete his unfinished business it is rather irritating to say the least. I am sure you would feel the same if you were in the middle of a deal and the seller ran off without a word! Just to clarify the issue a little more, I use my car for my business. If it is off the road then I don’t work – I can’t afford not to work. My car was booked in for the dump pipe installation for ONE DAY during my day off, which should have been ample time if everything fitted ok, however half way through the day it became obvious that the dump pipe was not made correctly (along with others in the ‘batch’ it transpired) which you had obviously not checked for quality. I then emailed you with my findings but due to our time zones, your reply came back the next day, basically saying ‘don’t cut anything’. I had to make a decision based on what I knew and decided to instruct an engineer to modify the pipes to fit the car (a process which took less time than your reply I might add) We are not talking rocket science here – they are pipes for God’s sake. Any instructions from you would not have made any difference to the times involved and I needed to get to work the next day. My other option was to keep the car off the road for another day (or more) and wait for your reply with instructions to rectify the faulty pipe. This extra work was expensive, but not as expensive as my lost business that would follow if the situation wasn’t resolved quickly. It was simply the lesser of two evils and if my invoice shocked you, you would have had a coronary if I sent you a bill for my loss of business due to this fiasco. In December 2008 you emailed me saying “Mate let me know what it has cost you to fix this drama and i will get the maker to pay for it”. I therefore did exactly that which is when everything went quiet your end..... no offer of compensation, no apology, not even a gesture, no follow up whatsoever despite several attempts to contact you via email and this forum – you simply disappeared. What would anyone think in this situation? Is this your idea of good customer service? If an employee of mine behaved that irresponsibly he would have got his cards that same day! And then to add insult to injury, when I finally track you down to your new employer’s address, you make a feeble attempt to hide behind the fact that your business had failed and then you have the audacity to state you were not willing to do anything about it anyway! So to summarise, I ordered a product from you, it arrived late (remember those empty delivery promises?) It was badly made and didn’t fit, so I modified it to save time and money, presented you with the bill and then you ran away – is that about right? To be honest I couldn’t give a toss about the money now – it is the principle of the thing that gets me. You just disappeared without any offer of compensation or explanation for your actions. In short, you turned your back on a customer and you deserve all the flack you are getting. I have been dealing on forums and eBay over for ten years or so and you now hold the dubious honour of being the only person to rip me off ...... ever! *Edit* I just read Hakanpasha’s post – looks like I’m not the only one who feels the way I do about this |
Miles Baker
Goo Roo Vic 66 Mustang GT Convertible, 55 Chevy Bel Air, 69 Firebird 455, 69 Nova SS Clone
Posts: 1565 Reg: 08-2005
| Ugh. |
Jeff Bedsor
DieHard QLD TT
Posts: 579 Reg: 10-2006
| Trent, it doesn't matter who made them, Lew was selling them through his business, so he needs to fix the problem. Mike is in England, the turn around times and expense would be of postage would be huge. What about Daniel Burns earlier up the page, was he compensated? |
Hakan Pasha
TryHard victoria TT
Posts: 101 Reg: 05-2008
| Trent, If I own a business and I'm selling a product, if that product is representative of me, it doesn't matter who I source to get the job done. From a customer's perspective I would be the one responsible. After that it would be between myself and the subcontractor to sort out the problem, not the customer. But, I want to again stress that I don't know the full extent of the situation. I'm not blaming Lew or anyone else. I've heard that he had a lot on his plate at the time. Many people still speak highly of him. Mike, I was just looking at it from your perspective. However, I have not made an attempt to fit my dump pipes yet nor have I made any modifications to it, that's why I asked whether the whole batch was faulty or just yours and Daniel's and whether he's sold all five since no one else has come forward to complain. I don't want to be in a situation where I go to my mechanic, fork out x amount of dollars, wait for him to tell me that it doesn't fit and needs to be modified, then send it to Lew to get it repaired, wait for it to be sent back, get it installed again by forking out more x dollars. Just more cost and wasted time. So if my dumps are incorrectly made I'd like them fixed at no extra cost or get a refund. Simple as that. |
Trent Toovey
DieHard QLD tt
Posts: 690 Reg: 07-2006
| i have no idea what the f*#k is going so keep me out of it not sure how come my name is popping up on here i havent said anything in a while like since the 17 jan not sue if im the trent you are talking about will some one let me know whats going on |
Vic Olbromski
TryHard NSW JZZ30 TT Manual
Posts: 115 Reg: 01-2008
| I saw a reply from you, Trent. You must've deleted it shortly after posting. |
Trent Toovey
DieHard QLD tt
Posts: 691 Reg: 07-2006
| when did it go up i was camping last night did not get home till this morning and ive see my name mentioned |
Mike Dobkin
TryHard Essex Soarer TT
Posts: 137 Reg: 10-2008
|
Hakan Pasha wrote on Sunday, April 05, 2009 - 11:36 am:So if my dumps are incorrectly made I'd like them fixed at no extra cost or get a refund. Simple as that
Judging from posts on this thread and emails I have received, there are definitely more faulty ones in this batch. I would say that the assembly jig was set up wrongly and there was no real inspection process in place so there is a very good chance that yours is faulty too I'm afraid. As a quick check, measure the distance between the turbo flanges and compare it to the dump pipe (fully assembled but off the car) Mine was out by about 15mm and twisted off it's axis but others have reported slightly different problems so I would recommend a close inspection before you strip anything down. The dump pipe needs to be made with some precision (loads of crucial angles)if it is going to mate up with the turbos, cat and gearbox support and unfortunately it is impossible to see if it will fit until you actually get it on the car. Good luck with getting a replacement |
Hakan Pasha
TryHard victoria TT
Posts: 102 Reg: 05-2008
| Mike As far as I know only you and Daniel have faulty dump pipes since you two are the only ones that have directly voiced your concerns on this forum.
Daniel Burns wrote on Monday, September 22, 2008 - 04:55 pm:Lew, I know that you had someone recently who made a trial set of dumps with your jig and sent them to you to check out. If this is the same guy does that mean that his trial set made the grade and are on a par with the Marlew ones?
then we have...
Lew Radbourn wrote on Monday, September 22, 2008 - 05:07 pm:Daniel Yes mate i fitted the trial ones up early last week before i did a single conversion for someone and thay will fit nicely
|
Jesse Swallow
Tinkerer W.A v8 and tt
Posts: 67 Reg: 01-2008
| If you got an email regarding he will cover the cost's then go for it. Hope it works out for you man. |
Chris Doolan
Tinkerer qld toyota tt
Posts: 42 Reg: 06-2006
| i made my own dump pipe. i think the case in oz is if it don't fit it's s#it. put the stock one back on and sent the dud one back ! |
Boris Siljanoski
Tinkerer Western Australia Soarer GZ20 TT
Posts: 19 Reg: 11-2007
| Does Lew still make these? |
Lew Radbourn
Goo Roo Queensland / Goodna jzs147 93 TT / uzz30 93'/
Posts: 3043 Reg: 07-2005
| Boris NO i don't I will be setting up again some time next year (once i build a shed to work from) And will be making every thing my self |