Thursday, June 12, 2008 - 12:35 pm, by: Peter Nitschke(Pen)
I just got spammed on my mobile from Dodo.
So I think it's only fair to quote some figures from the TIO (Telecommunications Industry Ombudsman) Annual Report for the year ending 30/06/07 which is the current release.
Complaints - Landline, Mobile and Internet. Dodo Australia: 19,920
Yep, 19,920 complaints in just 12 months, and people usually need to be pretty peeved to lodge a complaint to the TIO.
To put it into perspective, Telstra Big Pond only had 11,880 complaints.